Categories: Economy

Fluvius Faces Legal Action Over Prolonged IT Issues and Unpaid Energy Bills in Flanders

On Tuesday, it was reported by Het Laatste Nieuws that the Flemish energy regulator VREG has initiated legal action against Fluvius. The persistent IT issues that have been ongoing for nearly three years have resulted in thousands of Flemish residents not receiving an energy bill in months or even years.

In November 2021, Fluvius launched Atrias in collaboration with other Belgian grid operators. Atrias is a centralized database designed to streamline the exchange of data related to energy consumption and billing with energy providers. Unfortunately, due to a software glitch, the database is not functioning as intended, leading to numerous complaints.

The EAN numbers of 21,785 Flemish households and small to medium-sized enterprises have been blocked for extended periods, some for more than half a year. VREG spokesperson Barbara Janssens stated, “We have determined that Fluvius has not resolved the situation as expected.” Since the deadline has passed, legal action will be taken, with details to be clarified in the coming week.

Fluvius has responded to the situation by stating that they have not been informed of the specific steps involved in the legal action.

Samantha Johnson

As a dedicated content writer at newseeped.com, I thrive on transforming ideas into captivating narratives that engage and inform our readers. With a passion for storytelling and a keen eye for detail, I craft articles that resonate with our audience and help amplify our platform's impact. My background in journalism and creative writing allows me to blend authenticity with flair, ensuring each piece I produce is not only informative but also compelling. I am honored to be part of a team that values quality content and am excited to continue contributing to our mission of delivering top-notch news coverage to our readers.

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