As a member-owned financial services company based in Brighton, OneFamily has been providing trusted financial products for children and adults for almost 50 years. With a focus on customer experience, the company offers a range of products under the Beagle Street brand, including ISAs, lifetime ISAs, junior ISAs, bonds, lifetime mortgages, over 50s life cover, life insurance, and critical illness cover. In addition to being the largest child trust fund provider in the UK with over 25% of the market share.
At OneFamily, Chief Transformation Officer Steve Ferrari leads technology and IT change projects. Since joining the company in 2013, Steve has implemented strategies to improve efficiency across the business through AI and future use of gen AI technologies. His goal is to leverage new technologies to enhance customer experience and make their lives as seamless as possible.
Steve is excited about working in technology within the financial services industry and is constantly keeping up with advancements in the field. He believes that technology has a huge role to play in shaping the future of finance and is determined to develop a strategy that allows OneFamily to take advantage of it in ways that benefit customers.
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