The integration of Large Language Models (LLMs) and ERP technology is being viewed as the future of the ERP industry, despite its early stages of development. LLMs have the capability to process vast amounts of data in context, providing a foundation for automation solutions. In response to this potential value, EY launched its AI platform, EY.ai, in September 2023. Catriona Campbell, CTIO of EY UK and Ireland, emphasized the need for internal changes to successfully develop EY.ai, including rolling out a LLM to its workforce of 400,000 employees.
EY invested $1.4bn in EY.ai over 18 months with the goal of creating a platform that combines EY’s business experience with AI technology to help firms adopt AI solutions. By forming strategic alliances within EY.ai, EY can leverage the collective business and technological knowledge of its partners to offer a more effective approach to implementing AI transformations. This ecosystem includes partnerships with Dell Technologies, IBM, Microsoft, SAP, ServiceNow, Thomson Reuters, UiPath and others.
EY teams use EY.ai to deliver AI-powered services and solutions to clients while leveraging their expertise in various areas with their technology platforms and capabilities to drive productivity gains and innovation. The success of EY.ai demonstrates how integrating LLMs with ERP technology can propel businesses towards embracing innovation and transformation
