Is AI Tool ChatGPT’s Accuracy Good Enough for Privacy? NOYB Files Complaint in Austria

ChatGPT under fire for ‘unresolvable inaccuracies’ – Science & Technology

On Monday, Vienna-based privacy campaign group NOYB announced its intention to file a complaint against OpenAI’s flagship AI tool, ChatGPT, in Austria. The group claimed that the program produced incorrect answers and that its creator was unable to correct these inaccuracies.

NOYB highlighted the importance of accurate information about individuals according to EU law. The group argued that if a system cannot produce accurate and transparent results, it should not be used to generate data about individuals. NOYB’s data-protection lawyer, Maartje de Graaf, emphasized the need for technology to comply with legal requirements.

The campaign group cited instances where ChatGPT provided incorrect information about NOYB founder Max Schrems’ birthdate. Despite requests for OpenAI to rectify or erase the incorrect data, the company refused, claiming it was impossible. NOYB also noted that OpenAI failed to respond adequately to Schrems’ request to access his personal data, violating EU law.

Since its introduction in November 2022, ChatGPT has gained attention for its impressive capabilities. However, the technology has faced criticism and legal action in various countries. Italy temporarily blocked the program, and France’s regulatory authority launched an investigation in response to complaints. NOYB has raised concerns about the regulation of AI by authorities and is pushing for OpenAI to be fined to ensure compliance with EU law.

In conclusion, NOYB’s decision to file a complaint against ChatGPT highlights the need for transparency and accuracy when it comes to generating personal data using AI tools. As technology continues to advance at an unprecedented pace, it is crucial that we hold companies accountable for their actions and ensure that they comply with legal requirements protecting individuals’ rights and privacy.

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