Amazon Q Business and Q Apps: Transforming the Way Employees Access and Share Enterprise Knowledge with a Unified Chat Experience

Introducing Amazon Q Business and Amazon Q Apps (Preview) – Now Available for General Use

Amazon Q Business, a new capability from AWS, is now generally available to users in the US East (N. Virginia) and US West (Oregon) AWS Regions. The tool transforms the way employees interact with organizational knowledge and enterprise systems by providing comprehensive answers to complex questions through a unified, intuitive web-based chat experience. Using an enterprise’s existing content, data, and systems, Amazon Q Business seamlessly connects to over 40 popular enterprise systems such as Amazon Simple Storage Service (Amazon S3), Microsoft 365, and Salesforce. It ensures secure access to content using single sign-on, existing credentials, and enterprise-level access controls based on user permissions.

Another new feature from AWS is Amazon Q Apps which enables organizational users to easily create apps from their conversations with Amazon Q Business or by describing the app they want to build in natural language. With Amazon Q Apps, users can build, share, and customize apps on enterprise data to streamline tasks and improve individual and team productivity. Apps can be published to an admin-managed library and shared with coworkers, inheriting user permissions, access controls, and enterprise guardrails from Amazon Q Business for secure sharing and adherence to data governance policies.

To make it even more useful for admins of organizations of all sizes

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